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Frequently Asked Questions

ARE THE WAVES HEAVY ON THE BEACH IN JANUARY

As January is in the middle of our dry season, there will be no waves during this time. The sea is calm, peaceful with clear blue water so it would be perfect for your family to be here enjoying a great start of the year. It is safe for children to swim in, too.

ARE THERE ANY CORALS AT THE ENTRANCE TO THE SEA DO YOU NEED SPECIAL SHOES TO GET INTO THE SEA

The beach at Salinda is sand-bottomed so there are no rocks beneath your feet when you walk into the sea. The sand is also very smooth, even so there will be little chance of you being cut by sharp rocks. Salinda resort has a team to clean and check the beach everyday in order to assure you of anything unclean or dangerous thing you might encounter.

Thus, it is not necessary to wear any special shoes if you are just using the beach at Salinda. Other locations, such as Ong Lan Beach, have rocky areas.

ARE THERE ANY PALMS OR TREES GROWING ON THE BEACH FOR THE SHADING PURPOSES

Yes, we do have palm trees on our beach. In fact, the palm trees have become a signature in Salinda’s beach photos. When you are enjoying the swimming session at Salinda’s pool, you can witness the mesmerizing purple sunset through the line of palm trees.

However, we recommend you use our umbrellas on the beach to make sure you get the full protection from the sun.

ARE THERE ANY RESTAURANTS NEARBY THE HOTEL IS IT EASY TO FIND

Near the hotel there are a few local restaurants such as Cami & Nemo. There would not likely to have a lot of choices in luxurious 5-star dining restaurant. However, the authentic seafood cuisine in the market or by the seashore is definitely worth trying. Taxies are readily available and cheap in price so location shouldn’t limit your choices of food if you want to head out and enjoy the fresh taste of local dishes.

ARE YOUR ROOM RATES INCLUDING AIRPORT TRANSFERS (PICK UP AND DROP OFF) IS IT FREE OF CHARGE

Salinda Resort provides a shuttle bus service to the airport and it requires no charge. Please send us your arrival flight information and we will make sure that one of our guest relations team is there to greet you.

At check-in we will reconfirm your departure flight and organise your return shuttle which will be approximately one and a half hours before your departure flight for domestic flights, and two hours before for international flights.

ARE YOUR SEA VIEW ROOMS BEACH FRONT

The sea view rooms have their balconies facing the Long Beach, with only 60 meters away by walking from touching the sea water. Salinda Resort has many types of Sea View Room to choose from, so please click on our website to see which one is the best option for you: https://salindaresort.com/accommodation

CAN I BOOK A PRIVATE DINNER FOR TWO ON THE BEACH IF NOT, IS THERE ANY PRIVATE SPACE FOR 2 TO ORGANIZE A SPECIAL DINNER

Private dinner on the beach might be one of the best things Salinda Resort offers our guests. During the dry season we are happy to organize you a private table on the beach to make your dinner as special as possible. In rainy season, the sea and the wind are a little bit rough so we recommend a special dinner on your private balcony, with the most romantic atmosphere it can be.

Besides, Salinda Resort also provides an option for Candle light Dinner in our lovely Mango Garden.

The Beach Setup is VND 4.5 Million ++ & the Garden Setup is 2.25 Million ++

DO YOU HAVE VEGETARIAN FOOD

Yes, and we also have Halal meat and Gluten free products. Please speak to one of our staff upon arrival with any dietary needs.

DO YOU OFFER PRIVATE PICKUP SERVICE

Yes. please find the rate as follows:

  • One-way Private Airport Pickup: $25 NETT
  • One-way Private Harbor Pickup: $35 NETT

We also provide private pickup from other hotels on the island. Please contact us directly via this email address: contact@salindaresort.com for specific quotations.

DO YOU SERVE LUNCH/DINNER/BREAKFAST IN ROOM

For guests who are just looking for a lazy day in their own rooms or some get-away moments from the noisy crowd, Salinda Resort offers the in-room dining service. We will deliver the food to your room after you finish picking the mouth-watering dishes from our menu. The quality of in-room dining food are guaranteed to be the same as in the open kitchen.

Please notice us 24 hours in advance for any in-room dining request.

DOES THE RESORT HELP TO ORGANIZE TOURS AROUND PHU QUOC

As for a place that represents Vietnamese beauty and hospitality, Salinda Resort’s staffs certainly is thrilled to assist our guests with everything you need for a wonderful Phu Quoc Holiday. Our guest relations team works from 6am to 10pm daily, ready to help organize the most suitable tours and trips for you and your company. Whether you want to go out by boat, taxi or with motorbike taxi drivers, we will be happy to make you a completely personalized tour, seeing the attractions you want to see and enjoying the beauty of Phu Quoc at its best!

DOES THE RESORT LEND BICYCLE OR MOTORBIKE

Salinda Resort does not have motorbike renting service due to safety reason. However, we have prepared 10 adjustable mountain bikes for our guests who love to cycle around the sea city. They can be borrowed from our reception. There is no fee charged for using the bikes, but kindly note that the road on Phu Quoc Island is not always lit at night, so we suggest cycling during the day only.

HOW CAN I GET TAXI TO GO AROUND THE TOWN

The taxies here are readily available with fair price so there is little need to book in advance. Please call the hotel’s operator on ‘0’ or pass by reception when you’re ready to head out to explore Phu Quoc and we will make all the arrangements for you.

HOW FAR IS IT FROM THE HOTEL TO PHU QUOC INTERNATIONAL AIRPORT/ DUONG DONG TOWN/ NIGHT MARKET/ VINPEARL RESORT

For the distance from Salinda Resort to the key places of Phu Quoc Island, please see below for your references:

  • From Phu Quoc International Airport: 5 KM, 10 minutes drive
  • From Duong Dong town: 4.5 KM, 8 minutes drive
  • From Night Market: 4.5 KM, 8 minutes drive
  • From Vinpearl Resort: 30 KM, 40 minutes drive

HOW MANY BEDROOMS IN YOUR VILLAS

We have only one bedroom in each villa, but with king-sized bed and luxurious bathroom with spacious bathtub and super modern, brand-new interior design. It’s a perfect fit for small to medium family, with the private mansion and the nicest atmosphere to guarantee you the best relaxing time.

HOW MUCH FOR THE PRIVATE PICK UP WHAT TYPES OF CAR DO YOU USE FOR PRIVATE PICK UP

Salinda Resort provides you the private one-way pick up service at $25USD per use. Toyota Fortuner would be the vehicle for this service, with 8 seats and brand new interior design. We also have 16 seater for bigger families.

IS THE BEACH SAFE FOR SWIMMING WITH SMALL KIDS

Between November and April, Salinda’s beach have calm and crystal blue water, with no rip-tides or currents so it would be perfect for your family to enjoy a whole happy day on the peaceful beach.

May to October are the periods that witness the daily change of the sea, so depending on the day that children can enjoy a good swim, of course with adult’s supervision.

June to September is rainy season, the weather is affected by the Gulf of Thailand, which come with rough sea, not suitable for swimming, especially for children.

IS THE SAND ON SALINDA’S BEACH WHITE

Long Beach, where Salinda Resort is situated has the yellow sand beach. It is voted as one of the most beautiful beaches in Phu Quoc and in the world, and one of the 15 Best Locations for the Winter of 2014 on the National Geographic website.

The only white sand beaches are located on the South East of the Island.

WHAT IS THE CHECK-IN TIME CAN WE CHECK IN EARLY HOW IS ADDITIONAL FEE

If you plan to arrive prior to the check-in time at 14:00hrs and require immediate access to your room, we recommend reserving your guest room for the previous night to guarantee access, with full day room rate shall be charged. Similarly, for late departures, reserving an additional night will guarantee access until your departure. If you choose not to reserve additional nights, we will be glad to store your bags and luggages prior to check-in or after check-out, until the time you leave the hotel.

Also please note that breakfast would not be included on the day of arrival. if you want to have breakfast with us, please let our team know and that would be available with an additional cost.

WHAT IF WE WANT TO CHECK-OUT LATE HOW IS THE REGULATION

Salinda Resort check-out time is 12:00. An extension up to 18:00hrs will be charged by 50% of the room rate. If you check out after 18:00 – full day room rate shall be charged.

INFORMATION PRIVACY POLICY AT SALINDA RESORT PHU QUOC ISLAND

All the information provided by guests to Salinda Resort will be kept privately and won’t be shared or traded to any third party

CAN WE USE FLYCAM IN THE RESORT?

“As per the Civil Aviation Department of Vietnam, we fall in the “No Fly Cam Zone”, 5 km radius of the international airport and hence fly cams or drones are strictly prohibited. Should you use one without permission, you may have your equipment confiscated and shall be charged as a criminal offense.“